Cardiff Council have apparently gone live with a Twitter service for citizens to get up-to-date news.
I say 'apparently' because the public can't actually look at Twitter in the public libraries, so it remains an imaginary service to me, right now. Oh wait! I can see it on the intranet, so will pass on examples as best I can, until the public get access. Sadly, links to other sites that Cardiff is 'following' (like Chapter Arts, for instance) remain blocked for now.
However, perhaps it will motivate the libraries to unblock the site for the public? Hard to tell, as Twitter by definition doesn't seem so much like something you need on your desktop, more something for mobiles...
However - watch this space for news of other social networking approaches to council (and particularly library) services.
Library Stream initiated a discussion on Twitter recently. Find them in my list of blogs in the column on the right.