We are even considering using Social Networking to promote library use, or raise the service's profile or whatever - so if anyone has experience of this, or relevant tips to adding an organisation, or forming an interest group, etc, please do add notes in the Comments section.
Learning Pool also has a forum where these kind of issues get discussed. e.g. Access Denied - where people mention the fact that Council workers often cannot access these very useful tools - for a variety of reasons (from security issues, to perhaps not trusting that staff won't 'waste time' using them).
They can 'waste time' networking and gossiping on the phone, or round the water cooler, instead. :-)
The Learning Pool blog has some interesting discussion of just this topic:
The end of that discussion points to 50 Barriers to Open Government, a Wiki for discussion of Social Strategies - from Tim Davies at Practical Participation
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